Due to Sunday being the first day for signing up for weekly unemployment insurance benefits, the website for the “Massachusetts Department of Workforce Development” located at www.mass.gov/dua/webcert is running very slow for most individuals trying access it.

The delays began on Sunday, and have extended into today, as the page is loading at a very slow rate. Some members are complaining that they can not log in at all.

The official notice on the website at www.mass.gov/dua/webcert states:
“Due to heavy volume during the day on Sunday (the first day for signing weekly benefits), UI claimants may experience difficulty or delay with WebCert service. We encourage claimants to sign during the expanded hours of 7:00pm to 10:00pm on Sunday or use TeleCert (call 617-626-6338) during the expanded hours. Certifying weekly benefits early in the day provides no advantage. All payments are sent at the same time on the next business day.”

The telephone service appears to be working fine, so that is an option if you can not get the page to load, or don’t have the time to wait for delays at Mass.gov.