A lot of websites are reporting that the URL to the recall site is http://www.similac.com/recall/lookup/, however, you must include the “.aspx” at the end of the word “lookup” or the site will not load.
Because of high demand, the site is loading very slowly. However if you type the URL in correctly you should be able to eventually access the site to find out if your similac instant formula has been part of the 2010 recall.
Once the site loads up for you, you will see a section that says “Click Here to See if Your Product is Affected by the Recall”. You don’t have to click it. Below that, you will see the words “Search Lot Number”. Simply type in the lot number of your Similac formula, which can be found at the bottom of the container, and click “Search”.
If you find that your product lot number was indeed part of the recall, you can fill out the online form to request a refund. However, Similac recommends the following:
“For fastest replacement, please return the affected product to your place of purchase. If you want to return this to Abbott, please fill out the form below and allow 4-6 weeks for reimbursement.”
If you still can not access the recall list, than you should call 800-986-8850.
