Comments on: Sept, 15 2010: Chase Online Banking Website Still Down for Some

By: Tom Cable

Tom Cable — Thu, 16 Sep 2010 03:21:00 +0000

It’s gonna be midnight on the East coast soon and no logon. I don’t believe it’s traffic. There are some rumblings in the Denver area about comcast problems. Don’t know if related but their disaster plan is not passing the mustard.

By: Jamie dimon

Jamie dimon — Thu, 16 Sep 2010 03:15:00 +0000

Now, now little people stop complaining about not being able to access your accounts online at Chase. I, as CEO of JPMorgan Chase bank would love to have the problem fixed even more that you would – I’d like my life back.

By: Watchyour Scocks

Watchyour Scocks — Thu, 16 Sep 2010 00:00:00 +0000

Chase’s online banking is so safe NOBODY can get into it.

By: Jason Maranan Panopio

Jason Maranan Panopio — Wed, 15 Sep 2010 23:48:00 +0000

Really frustrating…seriously I’ll pull my money out. I might take all of it, find a new place where I feel secured. Some lazy ass should get fired.

By: Jason Maranan Panopio

Jason Maranan Panopio — Wed, 15 Sep 2010 23:46:00 +0000

adddddd

By: Anonymous

Anonymous — Wed, 15 Sep 2010 20:02:00 +0000

Ahh, see. Just logged in! Patience people.

By: Anonymous

Anonymous — Wed, 15 Sep 2010 20:00:00 +0000

Wow, I’m so surprised to see everyone so pissed off. Granted, I’m a little inconvenienced but I’m not ready to move to another bank because I can’t access my account online for 2 or 3 days. I’ve been with Chase since it was BankOne and this is the first time (outside of regular maintenance) I’ve experienced this type of problem.

Chill out a bit, you’ll end up causing yourself more harm than good, and if you’re going to get mad at Chase do so because of their annoying sales reps, I mean, bankers at the branch locations. I’m a sales person and I HATE going into a location because of how sales focused they are. It’s almost as predictable as buying a used car.

By: Anonymous

Anonymous — Wed, 15 Sep 2010 19:16:00 +0000

Actually the system is not that large or that complicated. These systems are designed to handle huge amounts of data, but the server you log onto just sends the information to another system for processing. The problem is most likely the server, or my guess the firewall. Someone, probably in India made a change to the firewall settings then went home and has no idea what they did.
So, if you give them a break for being down more than 24 hours indicates that you must like this bank, work for this bank or have no clue about IT and how it works.
This service is said to be free, but it’s a convience for customers and allows an additional selling point to get people to put their money in Chase. Chase, like all banks, use your money and make a profit off it by investing or loaning. They don’t pay you some of the profits or they pay about 1%, but they make about 5-10x that amount.
I really suspect that you don’t know anything about what you’re saying and are pulling your statements from a place the sun don’t shine.
Knowledge is a wonderful thing, try using it sometime.

By: Louisiana Contractor

Louisiana Contractor — Wed, 15 Sep 2010 19:11:00 +0000

Still down / slow can’t login, they should fix this asap….

By: Anonymous

Anonymous — Wed, 15 Sep 2010 19:01:00 +0000

Haaaa. Who would have thought?!?!